The Association Community Manager’s primary mission is to support the Community Manager and management team in successfully fulfilling the company’s obligations to clients. This includes successfully managing and cultivating relationships with board members, owners and residents, and vendors. Our department’s goal is to support the management team so that they can proactively manage the physical components of the properties.Read More
Our client services team is at the heart of what we do at Manor Association. Every service we provide is backed by a dedicated team of customer service professionals who are committed to creating solutions on a regular basis. Serving a diverse portfolio of clients, our team is agile and adept when it comes to gauging customer needs and implementing the right fix. When you work with Manor Association, you get access to our on-site customer service group, who is at the ready whenever your association or individual homeowners have an issue or concern. What else makes our customer service so special? Let's find out.Read More
Ready for fully integrated accounting? It's finally here. Our online tools let you access financials, budgets, and other documents whenever you need them. And, everything is in real time so you don't have to wonder whether or not the data is up to date. Here's a sampling of the type of reports you can find through our technology.Read More
AST(Administration Support Team) provide all administrative support to all associations and property managers . We monitor internal and external communication to better service the need of our clients and property managers and answer inquiries from homeowners and certain vendors. We manage the audit and budget process to ensure timely delivery with collaboration with accounting department and external auditors. We enforce all association’s rule, regulation, and CC&R to ensure homeowner’s compliance. We update content for all association’s website. We ensure all homeowners, property manager and board of director receive support their need.Read More
Our vast knowledge and end-to-end research allows us to implement advanced solutions and innovative service models that cater to our clients’ individual circumstances. Manor Association is truly the right place for you to ensure community association longevity, whether you’re shifting from an existing service provider or looking to alleviate your association’s current burden. We have trained executives and professionals here to guide you step by step no matter what.
Recently we have had a lot of action items on our property at Bayfront, requiring help from Client Services. I am not sure who manages this team, but I want to let you know they all do a great job! We usually work with Katy and Tiffany who are terrific with follow though and notifications. A few weeks ago, Gregg and I met all the Client Services Reps and thanked them personally for going the extra mile. I know those can be challenging positions and I wanted to let you know these four professionals do a wonderful job.
Brian was a key partner in our HOA transitioning to Manor. We have a great manager, Denise with stellar expertise and business savvy. Great Customer Support team too! Very please we moved to Manor. They are doing a great job!